Privacy policy
Privacy Policy
This Privacy Policy explains how Ulverino™ collects, uses, discloses, retains and protects personal information when you visit ulverino.com, make a purchase, communicate with us or otherwise interact with our online store and the services that support it.
Privacy at a Glance
Clear information. Responsible data use.
Personal information may support checkout, order fulfillment, customer service, website functionality, security, analytics, legal compliance and advertising where applicable.
Updated Sep 28 2026
U.S. Store
Privacy Choices
Ulverino™ is operated by Shenzhen Yuebida Technology Co., Ltd. We use personal information where reasonably necessary to operate our online store, process purchases, provide customer support, protect transactions, improve website functionality, meet legal obligations and support advertising or measurement technologies where enabled and permitted.
Our Privacy Approach
Information that supports your shopping experience.
We process information for legitimate store operations including purchases, fulfillment, customer care, security, website functionality, analytics and applicable advertising activities.
Store Operations
Orders & Customer Care
Contact, order, delivery, return and customer support information helps us process purchases and respond to customers.
Website Experience
Security & Performance
Device, browser, cookie and website interaction information may support functionality, analytics, transaction security and fraud prevention.
Advertising
Consent & Privacy Choices
Advertising technologies, including AppLovin where enabled, are subject to applicable notice, consent and privacy-choice requirements.
01 · INFORMATION
Information We May Collect
Depending on how you interact with Ulverino™, we may collect or process:
Contact information such as your name, email address, telephone number, billing address and shipping address.
Order and transaction information such as order number, items purchased, order value, transaction status, shipping information, returns and refunds.
Customer account information if you choose to create or use an account.
Information you provide when communicating with customer support.
Device and website-use information such as IP address, browser type, device type, cookie identifiers, referring pages and website interactions.
Marketing preferences and interactions with promotional communications.
Payment-related information processed by applicable payment providers to authorize and complete transactions.
Ulverino™ does not ask customers to provide complete payment-card numbers or card security codes through ordinary customer-support email.
02 · COLLECTION
How Information Is Collected
Personal information may be collected:
Directly from you when you place an order, submit information, create an account, subscribe to communications or contact us.
Automatically through cookies, pixels, scripts, APIs, local storage, server logs and similar technologies where applicable.
From commerce, payment, fulfillment, logistics and shipping providers involved in your transaction.
From analytics, advertising, attribution and marketing providers where those services are enabled and permitted.
03 · PURPOSES
Why We Use Information
We may use personal information to:
Process, verify, fulfill and deliver orders.
Send order confirmations, shipment information and service communications.
Provide customer support.
Review returns, refunds, disputes and payment-related requests.
Detect and help prevent fraud, misuse and security incidents.
Operate, troubleshoot, analyze and improve ulverino.com.
Measure advertising and marketing performance where permitted.
Provide promotional communications where permitted.
Meet legal, regulatory, tax, accounting and recordkeeping obligations.
Establish, exercise or defend legal claims.
04 · COOKIES
Cookies & Similar Technologies
Ulverino.com and services supporting the store may use cookies, pixels, APIs, scripts, local storage, server logs and similar technologies.
These technologies may support website functionality, shopping-cart operation, checkout, preferences, security, fraud prevention, analytics, attribution and advertising where applicable.
Some technologies may be necessary for website operation. Other technologies may be subject to notice, consent or opt-out requirements depending on your location and applicable law.
Where available, visitors may use applicable store privacy controls together with browser or device settings to manage certain technologies.
05 · ADVERTISING
Advertising Technologies
Where advertising or measurement services are enabled, third-party advertising providers may process information relating to website interactions, device or browser information and advertising events.
Depending on configuration, such events may include product views, searches, interactions, add-to-cart activity, checkout activity and purchase-related events.
Advertising processing is subject to applicable legal requirements, configuration, user choices, browser or device settings and permissions.
06 · CONSENT
Notice, Consent & Choices
Where required by applicable law, Ulverino™ provides appropriate notice and seeks applicable permissions or consent before non-essential advertising technologies process personal information.
Where advertising pixels, cookies, scripts or similar integrations are enabled, applicable cookie or privacy controls should identify relevant technologies and respect applicable visitor choices.
Where processing relies on consent, users may be able to withdraw that consent through available privacy controls, subject to applicable legal and technical requirements.
07 · PRIVACY CHOICES
Advertising & Privacy Choices
Depending on your location, applicable law may provide choices concerning non-essential cookies, targeted or interest-based advertising, or certain disclosures defined as a sale or sharing of personal information.
Where applicable, Ulverino™ intends to maintain mechanisms designed to collect and respect relevant consent and opt-out choices.
Browser, device or recognized privacy signals may also communicate applicable privacy choices where required by law.
08 · ANALYTICS
Analytics & Performance
We may use analytics technologies and service providers to understand how visitors navigate Ulverino™, how website features perform and where technical issues may occur.
This information may help improve navigation, product presentation, website performance, transaction flows and advertising measurement.
09 · MARKETING
Marketing Communications
If you subscribe to promotional communications or otherwise provide applicable permission, Ulverino™ may send information about products, offers, launches or store updates.
You may use the unsubscribe option provided in applicable marketing communications or contact customer support for assistance.
10 · DISCLOSURE
When Information May Be Shared
Personal information may be disclosed to service providers that help operate the store, including:
Commerce and website infrastructure providers.
Payment and transaction-processing providers.
Fraud-prevention and security providers.
Fulfillment and logistics partners.
Shipping carriers.
Customer-support and technology providers.
Analytics and performance providers.
Advertising providers, including AppLovin where enabled and permitted.
Information may also be disclosed where required by applicable law, legal process or governmental request, or where reasonably necessary to protect rights, safety, security or property.
11 · PAYMENTS
Payment Information
Information required to complete a payment transaction may be processed through applicable checkout and payment providers.
Payment providers may use transaction information for authorization, payment completion, fraud prevention, dispute handling, security and legal compliance.
Ulverino™ does not ask customers to send complete payment-card numbers, card security codes or online-banking passwords through ordinary email.
12 · FULFILLMENT
Shipping & Fulfillment Data
To prepare and deliver an order, relevant contact information, shipping address, order details and shipment information may be provided to fulfillment, logistics and shipping providers.
Those providers may use information as needed to prepare, route, track and deliver shipments or resolve delivery-related questions.
13 · RETURNS
Return & Refund Information
When you request a return or refund, we may process information relating to your identity, contact information, order, delivery, merchandise, payment transaction, correspondence and refund status.
Please contact customer support before sending merchandise back. Return instructions and the applicable return destination will be provided according to the applicable store return terms.
The registered business address shown in this Privacy Policy is not automatically an authorized return destination.
14 · RETENTION
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
These purposes may include order fulfillment, customer support, accounting, tax compliance, fraud prevention, returns, refunds, disputes, recordkeeping and legitimate business administration.
Retention periods may vary depending on the type of information, the reason it was collected and applicable legal requirements.
15 · SECURITY
Information Security
We use reasonable administrative, technical and organizational measures intended to help protect personal information against unauthorized access, misuse, loss, alteration or disclosure.
No method of internet transmission, payment processing or electronic storage can be guaranteed to be completely secure.
16 · SENSITIVE DATA
Sensitive Information
Ulverino™ does not intend to use advertising technologies to intentionally collect or transmit sensitive personal information or protected health information for advertising purposes.
We do not intend to configure custom advertising events or fields specifically to contain sensitive personal information or protected health information.
17 · CHILDREN
Children's Privacy
Ulverino™ is a general consumer home-decor store and is not directed to children under 13 or to children as otherwise defined under applicable privacy laws.
We do not knowingly seek to collect personal information from children through the store.
If you believe a child has improperly provided personal information through our store, please contact us at service@ulverino.com.
18 · INTERNATIONAL
International Processing
Service providers supporting our online store may operate in different countries or regions.
As a result, personal information may be processed in jurisdictions other than the location where you live, subject to applicable legal requirements and safeguards.
19 · YOUR RIGHTS
Privacy Rights
Depending on your location and applicable law, you may have certain rights relating to your personal information.
These rights may include requests to:
Access certain personal information.
Correct inaccurate information.
Delete certain personal information.
Obtain a copy of certain information.
Opt out of certain advertising-related processing where applicable.
Withdraw consent where processing relies on consent.
Appeal certain privacy-rights decisions where applicable law provides that right.
Privacy rights may be subject to legal exceptions and verification requirements.
20 · CHANGES
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in store practices, technologies, service providers, regulatory requirements or other operational needs.
When this Privacy Policy is updated, the Last Updated date displayed on the page will be revised.
Advertising Technology Disclosure
AppLovin & Advertising Data
Ulverino™ may work with AppLovin Corporation ("AppLovin") as a third-party advertising, measurement, attribution, analytics and campaign-optimization provider where AppLovin advertising services are enabled.
Depending on the technologies enabled and their configuration, information may be collected or shared through AppLovin pixels, cookies, APIs, scripts, identifiers or similar technologies.
Such information may include:
Device or browser information.
IP address and related technical information.
Website interaction events.
Advertising identifiers or preferences where applicable.
Product-view and search activity.
Add-to-cart and checkout events.
Purchase-related events.
Other information processed in connection with advertising measurement or attribution where permitted.
The exact information processed may depend on AppLovin services enabled, technical configuration, user consent status, privacy choices, browser or device settings and applicable law.
Where required by applicable law, Ulverino™ intends to provide visible notice and obtain applicable permissions or consent before AppLovin processes personal information through non-essential website advertising technologies.
Where AppLovin pixel, cookie, script or comparable website technologies are enabled, applicable cookie or privacy controls should identify AppLovin and respect relevant consent and opt-out choices.
Ulverino™ does not intend to provide AppLovin with sensitive personal information or protected health information for advertising purposes.
AppLovin Privacy Information
For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/
Privacy Choices
Cookies, advertising & your choices
Available controls may depend on your location, browser, device, applicable law and the technologies enabled on the Ulverino™ store.
Does Ulverino™ use cookies or similar technologies?
Ulverino™ and services supporting our store may use cookies, pixels, scripts, APIs, local storage and similar technologies for website functionality, analytics, security, attribution and advertising where applicable.
Does Ulverino™ use AppLovin?
Where enabled, AppLovin may provide advertising, measurement, attribution, analytics, campaign optimization and related advertising technology services.
Can I manage non-essential advertising technologies?
Where required or available, applicable store privacy or cookie controls may allow you to manage certain non-essential technologies. Browser, device or operating-system settings may provide additional controls.
What happens if I withdraw consent?
Where processing relies on consent, withdrawing that consent is intended to stop future processing covered by that consent after the choice is received and implemented, subject to applicable legal and technical requirements.
How can I submit a privacy request?
Contact service@ulverino.com and describe your request.
We may request reasonable information to verify identity before completing certain privacy requests.
Privacy Support
Questions about your information?
Our customer support team can assist with privacy questions, order-related personal information, cookie or advertising questions and applicable privacy-rights requests. Ulverino™ aims to respond to customer inquiries within 24 hours.
Customer Support
Email: service@ulverino.com
Phone: +86 176-7575-1630
Response Time
Within 24 hours
Company Details
Business Information
Official company and customer-support information for Ulverino™ customers and privacy requests.
Brand Name: Ulverino™
Website: ulverino.com
Legal Company Name: Shenzhen Yuebida Technology Co., Ltd.
Owner / Legal Representative: Wu Zhijie
Business Address: Unit A1119, Qunxing Plaza, No. 2015 Hongli Road, Licun Community, Huaqiangbei Subdistrict, Futian District, Shenzhen
Customer Support Email: service@ulverino.com
Customer Support Phone: +86 176-7575-1630
Customer Support Response: Within 24 hours
Primary Sales Country: United States
Store Language: American English
Main Products: Decorative Napkin Holders & Sculptural Tabletop Decor
Product Category: Home Decor → Tabletop Decor
Return Address Notice
The registered business address shown above identifies the company operating Ulverino™. It should not automatically be treated as a return warehouse, fulfillment center or authorized return destination. Please contact customer support before returning merchandise and use only the return address specifically provided or confirmed for the applicable return.
Privacy information should be clear and understandable.
Ulverino™ aims to explain how information supports checkout, fulfillment, customer care, security, website functionality, analytics and advertising while providing appropriate privacy choices where required.